How do I get a refund on Stuvia documents?

I just bought a document/package deal, but I am totally dissatisfied! What should I do?

We are very sorry that the document you purchased did not meet your expectations. While we would love to select the best documents for you, it is not possible for us to check all documents for quality. The selection is simply too large and diverse to assess. There are more than 1.5 million documents on Stuvia, all written by students themselves and offered for sale under their own names.

To qualify for the satisfaction guarantee, you must meet the following conditions:

  • Your purchase was made no more than 14 days ago;
  • You have not downloaded the document;
  • You have verified that you are not filing a complaint about missing information, chapters, or topics that the seller honestly mentioned in their advertisement.

Do you meet all the requirements? Great, then fill out the satisfaction guarantee form now. Note: you must be logged into your Stuvia account to fill out the satisfaction guarantee form.

www.stuvia.com/refund