Terms to apply for a refund
If you meet the following criteria, you can apply for a refund:
Your purchase has been made within the last 14 days.
You have contacted the seller of the item to tell him/her why you are not satisfied with the product.
You have verified that you did not file a complaint about the lack of information, chapters, or subjects that the seller did describe were not included in the advertisement for the document.
The document has not been downloaded
Have you met all the requirements? Great, now it's time to fill in the refund request. Click on the link below to go directly to the refund page. Note: you need to be logged in to go directly to the page.