When do I receive my refund?

How long does it take to receive a refund? Just like withdrawing money, refunds are almost always paid out on Mondays. Depending on the payment method that is used, it takes 1-2 days. You will also receive the money for the refund later than other countries due to the international transaction between our bank and yours. Therefore, you will most likely find the money back into your account in one week.

Have you not applied for a refund yet? These are the links to ask for a refund in your country:

The Netherlands
Belgium
Germany
South Africa
United Kingdom
France
Spain
The United States and all other countries