How does the Wise cashout process work?

For everybody living in the United States, Canada, Australia, and all other countries outside Europe and South-Africa, we use Wise to cash out earnings and issue refunds. 

In order to receive your earnings or a refund, you only need to fill in your e-mail address, your full name and the currency of your country on Stuvia. 

Every week on Mondays, all requested cashouts and refunds are processed and sent to Wise. Wise sends an e-mail to the address you filled in on Stuvia with a request to send you your money. 

You can safely click on the button in the e-mail and there you can fill in your banking details in order to receive the money you requested. This way, we never receive your banking details and you can receive money from Stuvia in a safe and easy way. 

If you have any questions about this process, please don't hesitate to contact us via support@stuvia.com. We will get back to you as soon as possible during our business hours.