refresh Refunds

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I’ve just bought a document/flashcard/bundle, but I’m not satisfied at all. What should I do now?

Obviously, we are very disappointed that you are unhappy with the item you purchased. We would love to provide you with the best documents. However, due to the sheer amount of documents, traffic, and...
date_range Last updated: 9 months ago

What are the terms and conditions for asking a refund?

Please verify whether you meet the following requirements to apply for our 100% Money Back Guarantee:Your purchase was within the last 14 daysYou contacted the seller of the item to tell him/her why y...
date_range Last updated: 9 months ago

How long does it take before I receive my refund?

Just like withdrawing money, refunds are almost always paid out on Mondays. Depending on the payment method that is used, it takes 1-2 days. You will also receive the money for the refund later than o...
date_range Last updated: 1 month ago